Crafted With Care. Embodying Authenticity, Healing, And The Spirit. Join The Legacy.

FAQs

Can I buy reproductions and prints? What is the difference between limited edition and mass-produced prints?

Limited edition prints are signed and numbered, authenticated, and part of a series of only a limited number. These can be purchased in person or online while supplies last. Once they are sold, they are gone. These limited prints are printed and shipped personally by me, and only a certain number exist.

On the other hand, I do offer some pieces that are unlimited prints. While they do have a signature, it is not hand-written by me; instead, it is printed from what is listed on the art. These are not numbered. These prints are done through a third-party printing company and sent directly to you.

When will my order ship?

For original pieces and limited edition prints (fulfilled directly by me):

Your piece will be packed and shipped within 7-8 business days.

Estimated shipping for completed projects and prints (fulfilled directly by me):

  • USPS First-Class Mail: 2-8 business days
  • USPS Priority Mail: 1-3 business days
  • USPS First-Class International: 7-21 business days
  • UPS Ground: 1-3 business days

Please note that shipping times are approximate, and factors like processing time and carrier services may influence the actual delivery. USPS does not provide guaranteed delivery dates or times. The seller is not responsible for any delays that may occur during the shipping process.

For printed products (mass printed art, merchandise like t-shirts, etc. fulfilled through Printful):

Printful operates with its own production and shipping times, which may vary. The following shipping estimates apply to items fulfilled through Printful:

Printful Information:

Please note that some printed products, such as t-shirts and other merchandise, are fulfilled through Printful. Printful operates with its own production and shipping times, which may vary. For items fulfilled through Printful, shipping estimates and tracking information will be provided accordingly. VeroLynnCreations is not responsible for delays through Printful.

Do you ship outside of the US?

Yes, Printful offers worldwide shipping for their products. For original pieces and limited edition prints, I would need to arrange shipping individually. Please message me directly for shipping inquiries. International shipping times may vary depending on customs and locations. For more details on shipping time frames, please review the information above.

What Will the Packaging Look Like?

For original pieces and limited edition prints (fulfilled directly by me):

Your original artwork will be delivered in a discreet box, and the sender will be listed as "Vero Lynn Creations" on the label. In my commitment to sustainability, you may find reused packing materials inside the box. If these materials are still in good condition, I encourage you to keep and reuse them for your future shipping needs. It's a small way we can contribute to being eco-friendly and minimizing waste.

For printed products (mass printed art, merchandise like t-shirts, etc. fulfilled through Printful):

Printful handles packaging and shipping for items fulfilled through them. Packaging materials and sender information will reflect Printful's standards and practices.

How should I care for my artwork?

To preserve the beauty and longevity of your artwork, consider these essential tips. Keep your pieces indoors in a dry environment, avoiding direct sunlight and excessive heat. When handling artwork, use clean hands to prevent transferring oils and dirt, and for delicate pieces, consider using gloves. Regularly dust your artwork with a soft microfiber cloth. Maintain a stable environment with moderate temperature and humidity levels to prevent fading, warping, or cracking. If not on display, store artwork vertically in a cool, dry place using acid-free tissue paper for protection. When it comes to storage, keep your art off the ground and away from water to prevent water damage. When framing, choose acid-free matting and backing, and opt for UV-protective glass to prevent fading. During transportation, use proper packaging and secure framed pieces with adequate padding. Keep in mind that different types of artwork may have specific care requirements, so seek additional guidance if needed so your artwork receives the care it deserves. 

How should I display my artwork?

Whenever possible, we affix hanging hardware to the back of your piece, providing a convenient option for wall display. However, don't limit your creativity – many collectors have arranged their artwork within bookshelf vignettes, on picture easels, or even as a unique car dashboard buddy for smaller figures/pieces. Think beyond seasonal limitations; your Christmas ornaments can be hung up as charming wall decor or displayed in unconventional spaces throughout the year. The key is to explore various display options that resonate with your style and enhance the aesthetic appeal of your space.

How to Frame Your Artwork Successfully

Framing your artwork is an essential step to make it look good and stay safe. Start by choosing materials like acid-free matting and backing to keep your art in excellent condition. When selecting a frame, go for one that matches your style and includes UV protection to shield your art from the sun.
Now, let's securely place it in the frame. If your art is delicate, use acid-free tape or special hinges designed for its weight. Spacers can create a bit of space between your art and the glass. Don't forget to add a dust cover backing to keep out dust and moisture. 

Does Veronica Teach Art Classes or Give Private Lessons?

As of now, Veronica does not offer art classes or private lessons. However, she is passionate about sharing her knowledge and creativity with others. You can find art tutorials and lessons on her YouTube page, where she loves to engage with a broader audience. Feel free to check out her YouTube channel for inspiring content and artistic insights. YouTube page: VeroLynnCreations

Just remember to like and subscribe. 

What is the best way to get in contact with the Artist?

For inquiries, collaborations, or any communication, the best way to get in touch with Veronica is through her official email at [email protected]. Alternatively, you can also visit the Contact page on her website for a convenient way to reach out.

What Mediums Does Veronica Work With? 

Veronica's creative journey is a dynamic exploration across a diverse spectrum of artistic mediums. Her portfolio encompasses pyrography (wood burning), graphite, acrylic painting, oil painting, block printing, and more. Each handcrafted piece is a unique fusion of techniques, including crosshatching, dry brushing, ink splashes, freehand drawing, and intricate layering.

For a comprehensive overview of Veronica's versatile artistic process and compelling compositions, explore her videos and clips on her YouTube page: VeroLynnCreations

Is Veronica Available for My Gallery/Art Show/Event?

Gallerists, curators, and art promoters interested in collaborating with Veronica are encouraged to reach out. For inquiries related to gallery exhibitions, art shows, or events, please contact Veronica via email ([email protected]) or the contact page.

Is Veronica Available for Commissions, Book Illustrations, and Other Projects?

Simply put, the answer is maybe. For all professional requests, please email detailed information about your specific needs, time frame, and budget to [email protected]. Veronica is open to exploring new opportunities on a selective basis, taking into account her current project commitments and availability.

Can Veronica Contribute Art to My Charity Auction Event?

Veronica actively supports charities she finds meaningful through thoughtfully curated sales. In these collaborations, a designated percentage of the sale is allocated to select charities, fostering a meaningful contribution. Veronica also donates to charities she has selected, such as the Eli Seth Matthews Leukemia Foundation, Inc., and Tap Cancer Out, a nonprofit organization. While she primarily supports her designated causes, she would consider supporting others if the charity operates with a fair and respectful model for artists. If you are part of an accredited charity and believe your event aligns with such principles, please don't hesitate to reach out to Veronica via the contact page on her website to discuss your event.

Are Payment Installment/Layaway Plans Available on Original Pieces?

Yes, Veronica offers installment payment plans on a case-by-case basis for select clientele on works priced over $600. All installments are non-refundable, and each payment must be made according to the terms specified in the individual's agreement with Veronica; otherwise, the agreement becomes null and void (with all installments non-refundable). The artwork will only be released to the client upon completion of all payments. Please be aware that all agreements are subject to Veronica's discretion and may not be available at all times of the year, especially during busy show periods and holidays. It's important to note that these installment agreements apply exclusively to artworks sold directly by Veronica to the client. For works currently exhibited at galleries, each gallery may have its own agreements for patrons, and direct contact with the gallery is necessary to discuss such arrangements.

Return and Refund Policy:

We do not accept returns or offer refunds for completed projects and prints. All sales are final. Please ensure that you review your order carefully before confirming the purchase. If you have any questions or concerns about a product, feel free to contact us directly before placing your order.

In the event that your order arrives damaged, you must report it to us within 48 hours of receiving the shipment. Please reach out to us promptly with details and photos of the damage so that we can assess the situation and assist you accordingly. Your satisfaction is important to us, and we appreciate your understanding of our policy.

Thank you for your business and support!

Payment Policy:

All orders, including special commission pieces, require payment in full upfront. We initiate the creation process and reserve materials for your order upon receipt of payment. This policy ensures a smooth and efficient workflow, allowing us to dedicate our full attention to crafting your unique piece. We appreciate your understanding and cooperation in adhering to this payment policy. If you have any questions or concerns, feel free to contact us before placing your order.

COPYRIGHT NOTICE 

ARTIST COPYRIGHT: All works of art within this website are protected under U.S. copyright laws and international conventions. No portion of the artist's works or statements may be used, downloaded, reproduced by any means, copied, or transferred electronically without prior written permission from the artist. Additionally, please note that purchasing a physical piece or an online version of the art does not grant ownership or intellectual property rights.

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Privacy Policy for Vero Lynn Creations

**Last Updated: July 1, 2024**

1. **Introduction**

Welcome to Vero Lynn Creations ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.VeroLynnCreations.com (the "Site"). For purposes of this Privacy Policy, "you" and "your" means you as the user of our services, whether you are a customer, website visitor, or another individual whose information we have collected.

2. **Information We Collect**

We collect various types of personal information depending on how you interact with our Site and use our services:

- **Information You Provide Directly:**
  - Basic contact details such as your name, address, phone number, and email address.
  - Order information including billing address, shipping address, payment confirmation, and order details.
  - Account information like your username, password, and security questions.
  - Customer support information, including communications with us.
  - Shopping information such as items viewed, added to cart, or wishlisted.

- **Information We Collect Through Cookies:**
  - Usage data including device information, browser type, IP address, and interactions with our Site.

- **Information We Obtain from Third Parties:**
  - Vendors and service providers such as Shopify, Printful, Big Cartel, and nas.io.
  - Payment processors like PayPal to process payments.
  - Newsletter and event services through nas.io.

3. **Use of Your Information**

We use your personal information to:

- Provide and improve our services and products.
- Process your payments and fulfill orders.
- Communicate with you regarding your account, purchases, and customer support.
- Personalize your experience on our Site.
- Conduct marketing and promotional activities.
- Detect and prevent fraud.
- Comply with legal obligations.

4. **Cookies and Similar Technologies**

We use cookies, pixels, and similar technologies to collect information about your interaction with our Site. These technologies help us understand how you use our services, personalize your experience, and improve our offerings. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our Site.

5. **Sharing Your Information**

We may share your personal information with:

- Vendors and service providers like Shopify, Printful, Big Cartel, nas.io, and PayPal.
- Business and marketing partners for promotional purposes.
- Affiliates within our corporate group.
- Third parties as necessary to comply with legal obligations or protect our rights.

We do not sell, rent, or lease your personal information to third parties.

6. **Security**

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic storage system is completely secure. We recommend using secure channels to communicate sensitive information.

7. **Third-Party Links**

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

8. **Children's Privacy**

Our services are intended for adults and not for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. **Your Rights and Choices**

Depending on your location, you may have the following rights regarding your personal information:

- Right to access and know what personal information we hold about you.
- Right to request the deletion of your personal information.
- Right to correct inaccurate personal information.
- Right to opt-out of the sale or sharing of your personal information.
- Right to limit the use and disclosure of sensitive personal information.

You can exercise these rights by contacting us at [email protected].

10. **International Users**

We may transfer, store, and process your personal information outside your country of residence, including in the United States. We ensure appropriate safeguards are in place to protect your information during these transfers.

11. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our Site and notify you of any significant changes. Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.

12. **Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using our Site and services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Site or services.

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TERMS OF SERVICE

**Welcome to Vero Lynn Creations!**
These terms outline the rules and regulations for the use of our website.

1. **ACCEPTANCE OF TERMS**
   By accessing this website, you agree to be bound by these terms of service, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. **USE OF THE SITE**
   Our website and its contents are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

3. **PRODUCTS AND SERVICES**
   - **Availability and Limitations:** Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy.
   - **Accuracy of Information:** We strive to ensure that product descriptions, pricing, and availability are accurate; however, we do not warrant that any information on our website is complete, reliable, current, or error-free.

4. **USER RESPONSIBILITIES**
   - **Age Requirement:** By using this website, you affirm that you are of legal age in your jurisdiction or have obtained parental or guardian consent to use the site.
   - **Prohibited Uses:** You agree not to use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
   - **Art Resharing:** Artwork featured on Vero Lynn Creations is protected by copyright. You agree not to reshare, distribute, or reproduce any artwork displayed on our website without explicit permission from the artist.

5. **PRIVACY POLICY**
   Your use of this site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

6. **THIRD-PARTY SERVICES**
   - **Printful:** We utilize Printful for printing and fulfillment services. By using our website, you acknowledge and agree that Printful's Terms of Service and Privacy Policy also apply to your use of these services. Please review Printful's policies for more information.
   - **Facebook and Other Third-Party Services:** Our website may include links to third-party websites or services, such as Facebook. We are not responsible for examining or evaluating the content or accuracy of these third-party sites and do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

7. **LIMITATION OF LIABILITY**
   In no event shall Vero Lynn Creations or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vero Lynn Creations' website, even if Vero Lynn Creations or a Vero Lynn Creations authorized representative has been notified orally or in writing of the possibility of such damage.

8. **MODIFICATIONS**
   We reserve the right to revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

9. **GOVERNING LAW**
   These terms and conditions are governed by and construed in accordance with the laws of Maryland and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

10. **DISCLAIMERS**
    - **Artistic and Counseling Disclaimer:** Vero Lynn Creations features artwork, informational videos, and resources related to art and mental health. While Veronica Lynn Becerra Rivera is a licensed counselor in Maryland, the products and resources offered on this site are not intended to diagnose or treat mental illness. Information provided is for educational and inspirational purposes only and should not be considered a substitute for professional counseling or medical advice. Users are encouraged to seek professional help if needed.

11. **CONTACT INFORMATION**
    If you have any questions about these Terms of Service, please contact us at [email protected].